DHBVN Online Complaint, Complaint Phone Number – DHBVN electricity theft complaint

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Experiencing power outages, billing errors, or suspecting electricity theft in your area? Dakshin Haryana Bijli Vitran Nigam (DHBVN) provides various avenues for registering complaints and ensuring a steady power supply. Here’s your guide to finding the right way to raise your concerns.

Types of DHBVN Complaints

  • Billing Issues: Incorrect bills, meter reading errors, unexplained charges.
  • Power Outages: Unscheduled power cuts, prolonged outages.
  • Voltage Fluctuations: Damaging appliances due to voltage spikes or drops.
  • Faulty Meters: Meters running too fast, defective meters.
  • New Connection Delays: Slow processing of new connection applications.
  • Electricity Theft: Unauthorized tapping of power lines, meter tampering.

How to File an Online Complaint with DHBVN

  1. DHBVN Website: Visit the official DHBVN website (https://www.dhbvn.org.in/) and locate the “Complaints” or “Customer Care” section.
  2. Online Complaint Form: Fill out the online complaint form, providing the following details:
    • Your consumer account number
    • Your contact information (name, address, phone number)
    • Nature of the complaint
    • Description of the issue
  3. Complaint Tracking: You’ll receive a complaint reference number to track progress.

DHBVN Complaint Numbers

  • Toll-Free Helpline: 1912 or 1800-180-4334
  • Local Complaint Centers: Find the contact numbers of your nearest DHBVN complaint center on their website.

Reporting Electricity Theft

Electricity theft is a serious offense. DHBVN encourages responsible citizens to report instances of theft. Here’s how:

  • DHBVN Theft Informer Portal: Visit https://xyz.dhbvn.org.in/ for their dedicated theft reporting portal.
  • Toll-Free Helpline: You can report theft confidentially to the helpline numbers.

Important Tips

  • Gather Evidence (Optional): If reporting theft, try to discreetly take photos or videos as evidence, if it’s safe to do so.
  • Be Patient: Complaint resolution may take time, but follow up regularly.
  • Escalation: If you’re not satisfied, you can escalate your complaint to higher authorities within DHBVN.
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